At Bansiwala Desi Ghee, we are committed to your satisfaction. We strive to provide you with the purest and highest quality desi ghee. If, for any reason, you are not completely satisfied with your purchase, we've outlined our return and refund process below.
We accept returns of products within 30 working days from the date of delivery. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
To initiate a return, please contact our customer service team at [Your Customer Service Email Address] or [Your Customer Service Phone Number] within the 30-working day return period. Please provide your order number and the reason for your return. Our team will guide you through the return process.
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Once your returned item is received and inspected, we will send you an email notification regarding the approval or rejection of your refund. Please allow a few business days for this process.
If your return is approved, your refund will be processed. The refunded amount will be credited to your original mode of payment within 7 to 10 business days of the approval. The timing of the credit appearing on your statement may vary depending on your bank or payment provider.
Please note that certain situations may not qualify for returns or refunds, including:
If you receive a damaged or incorrect product, please contact us immediately upon receipt. We will work swiftly to resolve the issue and arrange for a replacement or refund as necessary.
If you have any questions about our Return and Refund Policy, please contact us at:
Bansiwala Desi Ghee
